Privacy Policy

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Privacy Policy

Below is a comprehensive, legally robust Privacy Policy for Gobabbit.com. This policy is designed to align with Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It outlines the principles governing data collection, use, disclosure, security, and user rights. This policy is subject to further review by legal counsel for full compliance.

Privacy Policy
Effective Date: 06/12/2024

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GoBabbit Privacy Policy

Welcome to Gobabbit.com (the “Website”), owned and operated by Purpose Next Digital Media (“Company”), located at Plot No-45, Soubhagya Nagar, Baramunda, Bhubaneswar, Odisha, 751002, India. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, store, and protect the information you provide when you visit or make a purchase from Gobabbit.com.

By accessing or using our Website, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please discontinue use of the Website immediately.

1. Scope of this Policy

This Privacy Policy applies to all users of Gobabbit.com, including prospective, current, and former customers in India. It governs the handling of personal information obtained through any interaction with our Website, including purchases, account registrations, subscription to newsletters, customer support inquiries, or other engagements with our services.

2. Information We Collect

2.1 Personal Information:
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide, including but not limited to:

Contact Details: Full name, email address, phone number, postal address.
Account Credentials: Username, password, and any authentication details you set up.
Payment Information: Credit/debit card details, UPI ID, net banking details, or third-party payment processor information. Please note that we do not store full payment card details on our servers; payment processing is handled by secure, PCI-DSS compliant third-party service providers.
Transactional Information: Order history, purchase amounts, billing and shipping information, and any related correspondence.

2.2 Non-Personal Information:
We may also collect non-personal data that cannot be used to identify you directly, including but not limited to:

Browser and Device Information: IP address, browser type, operating system, device type, screen resolution, unique device identifiers.
Usage Data: Pages visited, time spent on each page, referring URLs, and other analytical data gathered via cookies, web beacons, or similar technologies.

2.3 Cookies and Similar Technologies:
We use cookies, pixels, and similar tracking technologies to enhance user experience, understand user interactions, and improve our services. Cookies may help remember your preferences, items in your cart, or login sessions. You can adjust your browser settings to refuse cookies; however, doing so may affect certain functionalities of the Website.

3. How We Use Your Information

3.1 Provision of Services:
We use Personal Information to process your orders, manage your account, provide customer support, and facilitate delivery of products you have purchased.

3.2 Communication:
We may use your contact details to send transactional emails (e.g., order confirmations, shipping updates) and respond to inquiries. With your explicit consent, we may send promotional emails, newsletters, or marketing communications. You may unsubscribe from such marketing communications at any time.

3.3 Personalization and Analytics:
We may analyze your usage patterns, preferences, and browsing behavior to offer personalized product recommendations, improve our Website’s layout and functionality, and develop new products or services.

3.4 Legal Compliance and Enforcement:
We may use your information to comply with applicable laws, regulations, legal processes, or enforce our Terms & Conditions. We may also use your information to detect, investigate, prevent, or address fraud, illegal activities, or violations of our policies.

4. Disclosure of Your Information

4.1 Service Providers:
We may share information with third-party vendors and service providers who perform functions on our behalf, such as payment processors, logistics partners, customer support providers, analytics firms, and IT service providers. These entities are contractually obligated to safeguard your data and use it solely for the agreed-upon purpose.

4.2 Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of our business or assets, your information may be transferred as part of that transaction, subject to confidentiality obligations and applicable laws.

4.3 Legal Compliance and Protection:
We may disclose your data if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect rights, property, or personal safety of Gobabbit.com, its users, or the public.

4.4 Consent-Based Disclosures:
In cases where you have explicitly consented to additional disclosures, we will share your information as instructed.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Factors influencing the retention period include:

The duration of your relationship with us (e.g., as an active customer or account holder).
Legal and regulatory obligations related to recordkeeping.
The resolution of any disputes or legal inquiries.

Once the data is no longer required for the stated purpose, we will delete or anonymize it in accordance with applicable laws and our internal data retention policies.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive information during transmission (e.g., SSL/TLS for payment details).
Restricted access controls to limit data handling to authorized personnel.
Regular security audits, vulnerability assessments, and compliance checks.
Secure data storage infrastructure with firewalls and intrusion detection systems.

While we strive to safeguard your information, no data transmission or storage method is entirely secure. By using our Website, you acknowledge and accept that we cannot guarantee absolute security.

7. Children’s Privacy

Our products are intended for purchase by adults, typically parents or guardians, and are not directly marketed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally gathered information from a child under 18, please contact us immediately at the details below, and we will delete the information as required by law.

8. Your Rights and Choices

8.1 Access and Correction:
You have the right to access and review the Personal Information we hold about you and request corrections if it is inaccurate or outdated. You may access or correct certain information through your account settings or by contacting our support team.

8.2 Deletion and Withdrawal of Consent:
You may request the deletion of your Personal Information or withdraw any consent you have previously provided. We will comply with your request, subject to legal obligations that may require retention of certain data.

8.3 Opt-Out of Marketing:
You can unsubscribe from marketing communications at any time by following the instructions provided in those messages or by contacting us. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative emails.

9. Links to Third-Party Websites

Our Website may contain links to external websites or services. We do not control the data practices or policies of such third parties and are not responsible for their content, privacy standards, or security measures. We encourage you to review the privacy policies of any third-party sites you visit.

Our store is hosted on the Shopify platform. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify’s data storage, databases, and the general Shopify application. For more information on Shopify’s handling of personal information, please review Shopify’s Privacy Policy.

10. Updates to This Policy

We reserve the right to modify this Privacy Policy at our discretion, in compliance with applicable laws and industry standards. Any changes will be effective when posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the Republic of India. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha, India.