Q1. What are screen-free toys?

Ans: Screen-free toys are toys that encourage children to engage in physical play, creativity, and imagination without the need for screens, such as phones, tablets, or televisions.

Q2. Are your toys safe for my child?

Ans: Absolutely! All of our toys meet the highest safety standards and are made from non-toxic, child-friendly materials. They are also thoroughly tested for durability and safety.

Q3. Can screen-free toys help with my child's learning?

Ans: Yes! Many of our toys are educational and help children learn through play. Puzzles, memory games, and STEM-related toys build critical thinking and logic skills, while creative toys promote language development and social skills.

Q4. How long does it take for my order to arrive?

Ans: Delivery times depend on your location and the shipping method chosen. Typically, orders are shipped within 24-48 hours and a tracking number is generated, you can check the status of the same through that link.

Q5. How can I contact customer service?

Ans: You can contact our customer service team via email, phone, or through our website’s live chat feature. We aim to respond to all inquiries within 24-48 hours.

Q6. Do you provide Cash on Delivery (COD) as a payment option?

Ans: Yes, we offer Cash on Delivery (COD) for select regions. If available in your area, you can choose COD as your payment method at checkout. Please note that COD availability may vary based on location.

Q7. What materials are your toys made of?

Ans: Our toys are made from high-quality, non-toxic materials, including sustainably sourced wood, BPA-free plastic, organic cotton, and natural rubber. All of our products comply with child safety standards.

Q8. What happens if I receive a damaged or incorrect item?

Ans: If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange a return or exchange for the correct item.

Q9. Can I leave feedback about my experience?

Ans: Yes, we welcome your feedback! You can leave a review on our website or contact our customer service team directly to share your thoughts.

Q10. Do you provide a return facility for purchased items?

Ans: No, we do not provide a return facility for purchased items. All sales are final. Please make sure to review your order carefully before completing your purchase.

Q11. What age group are your screen-free toys suitable for?

Ans: We offer screen-free toys for a wide range of age groups, from infants and toddlers to older children. Each toy is designed to be age-appropriate and promote development at different stages.

Q12. How do screen-free toys benefit children compared to screen time?

Ans: Screen-free toys provide children with opportunities to engage in physical activity, develop social skills, and encourage creativity. Unlike screen time, which can be passive, these toys promote active participation and better cognitive development.

Q13. How do I choose the right screen-free toy for my child?

Ans: Choose a toy that matches your child’s age, interests, and developmental stage. For example, younger children may enjoy stacking toys or simple puzzles, while older children may prefer board games or complex building sets.

Q14. Do you deliver internationally?

Ans: Unfortunately, we currently do not offer international delivery. We only ship to domestic addresses at this time. We hope to expand our shipping options in the future!

Q15. Are your screen-free toys suitable for individual or group play?

Ans: Our screen-free toys are designed for both individual and group play. Many of our toys, such as puzzles, building sets, and board games, encourage solo exploration as well as social interaction, making them perfect for both solo play and fun with friends or family.